WebSite Strategic Planning Guide

  • Planning
    • Client fills out online Project Inquiry form
    • Project Inquiry Form Questions
      • What is the purpose of the website?
      • Who does the work? In house or outsourced?
      • Who maintains the site? Who pays for that maintenance?
      • Who are the website’s primary audiences and what do they need, want, and desire?
      • Any multimedia aspects? Video, audio, tutorials, etc.
      • Any technical requirements? Database apps, forms, etc.
      • Any language translation requirements? Specify language
    • Web Services sets meeting with client to determine feasibility
    • Web Services provides client with Project Plan (see figure 1)
      • Sign off by client
  • Implementation
    • Budget and timeline – cost and resource analysis
    • Revenue Generators – banner ads, google adsense, etc
    • The site content – information architecture (see figure 2)
      • Sign off by client
    • The look of the site – creative brief, creative spec, accessibility tests  
      (see figure 3)

      • Sign off by client
    • Site functionality – technical brief, functional specs
      • Sign off by client
    • Draft site for client review
      • Sign off by client
    • Usability  and Accessibility testing – focus groups to try new site
    • Search Engine Optimization
    • How the site will be marketed -marketing plan
    • Final site review
      • Sign off by client
    • Launch – soft launch before announcements to public to work out bugs
    • Public Launch
  • Post Launch Analysis
    • Site review and assessment
    • Success/Problem analysis – what worked and what did not
    • Search Engine Optimization review
    • Change Request Forms provided to client for maintenance purposes.
  • Long
    Range Planning

    • Path tracking analysis – are your users doing what you want them to do? (based on WebTrends reports)
    • Revenue review and assessment for placed media (if applicable)
    • Website ROI analysis